نقدم خدمة الشحن المجاني لجميع الطلبات داخل الولايات المتحدة، ورسوم شحن ثابتة قدرها 10 دولارات لجميع الطلبات الدولية.

نقبل المرتجعات خلال 30 يومًا من تاريخ الشراء.

لا يمكن استخدام سوى رمز خصم واحد لكل طلب، ولا يمكن دمجه مع عروض ترويجية أخرى.

Our average delivery timeframes are as follows:

• USA: 4–6 business days
• Europe: 4–7 business days
• Middle East: 7–10 business days
• Australia: 4–6 business days
• Asia: 4–6 business days

Most orders are processed and dispatched within 24 hours, and worldwide delivery typically arrives within 4–8 business days, depending on your location and selected shipping service.

If your order includes multiple items and one or more items are temporarily out of stock, your order may be held until all items are available to ship together.

Please ensure you collect your parcel once it arrives. If a shipment is not collected and is returned to the country of origin, a refund may be issued once the item is received back. Please note that return shipping costs and any applicable restocking fees will be the responsibility of the customer

Yes, we offer worldwide shipping.

Please note that availability may vary depending on your country’s import regulations and our shipping carrier network. Delivery times and duties may also differ by destination.

Please note that international orders may be subject to customs duties, import taxes, or additional fees upon arrival in the destination country.

These charges are determined by your local customs authority and are the responsibility of the customer. They are not included in our product prices or shipping fees.

For more information on potential charges, we recommend contacting your local customs office prior to placing your order.

At RHYVÉ, each piece is carefully crafted and quality-checked to ensure it meets our standards of brilliance, durability, and design.

Due to the nature of our jewellery and for hygiene and quality assurance reasons, all sales are final, and we are unable to accept returns or exchanges.

We take great care in selecting materials and crafting every RHYVÉ piece so it arrives ready to be worn and enjoyed for years to come. If your order arrives damaged or you experience any issues, please contact our team and we will gladly assist you.

Once an order has been placed, it is quickly processed and prepared for shipment. For this reason, we may not be able to make changes once the order has entered processing.

If you believe you have made a mistake with your order, please contact us as soon as possible at info@rhyveofficial.com, and our team will do our best to assist you.

If you receive a damaged or incorrect item

Email us at info@rhyveofficial.com with your order details and pictures of the damaged or incorrect product. We’ll work to resolve the issue quickly and efficiently.

If you have any questions or need assistance, please contact us at info@rhyveofficial.com.

We aim to respond to all customer enquiries within one business day. As a growing brand, our team is committed to providing thoughtful and timely support for every message we receive.

Your welcome discount is valid for one-time use on rhyveofficial.com and will expire 14 days after it is issued.

The discount applies to select styles only, and exclusions may apply. The offer cannot be applied retroactively to previous purchases or used on future orders once expired.

Please note that taxes, shipping, and handling fees are not included in the discount. This offer cannot be combined with other promotions, discounts, or promotional codes.